Messaging and Communications How To Webinar

Recording: Operoo ‘How To’ Webinar
Messaging & Communication

Revealed: New Operoo Mobile App and Newsfeed feature

Designed for Operoo Administrators and users, watch this complimentary training webinar to discover best practices for using Operoo’s range of messaging, communication and parent engagement solutions, including an overview of our new ‘Newsfeed’ feature and Operoo-branded mobile applications for iOS and Android devices.
We also provide tips and materials for helping your parent community download and benefit from Operoo’s new mobile apps.
Please watch the session that best suits your region and Operoo edition:

Session 1: Operoo Community Edition

Recorded: 17th March 2021, 2pm AEDT

Session 2: Operoo Group Edition

Recorded: 18th March 2021, 12pm GMT

Introducing Operoo News

One minute overview video

New Operoo mobile app

One minute overview video

Questions about your session?

Please reach out to the Operoo Customer Success Manager (CSM) for your region:

About the new Operoo Central Mobile App

 We want to make sure that you and your parent community get to know and love the new Operoo-branded mobile app as much as we do. With the ability to receive push notificaitons straight to your phone, faster performance, and a badge counter that makes it easy to know when to take action, the new app is the quickest and easiest way for users to access Operoo. The Operoo Mobile App is available for immediate download from the Apple App Store for iOS devices and Google Play Store for Android devices.

Getting your staff and parents onboard the new app

Whilst the existing CareMonkey Mobile App will continue to work, it’s no longer available for download and won’t receive new feature updates or proactive support moving forward. So, now’s a great time to get your school community downloading and using the Operoo Mobile App.
To help, we’ve created a new Parent eForm template, named ‘New Operoo Central App for Parents / Guardians’, which you can access via your Operoo Best Practice Parent eForm Templates.
We strongly encourage you to distribute this template as soon as possible.
Below, you’ll also find a 70-second introduction video to help you get acquainted with the Operoo Mobile App.

About Operoo News

We’re delighted to introduce Operoo News: A digital news feed that you can use to distribute real-time updates to any group in Operoo, received in each recipient’s preferred language. Push notifications in the new Operoo-branded mobile app instantly alert parents to news as it happens. Operoo News is a powerful new solution to enhance your parent engagement, staff and student communications strategies. Delivering targeted messages and announcements to specific groups as needed, Operoo News is the perfect compliment to, or replacement for, lengthy and static school newsletters.
For details, please read this article on the Operoo Knowledge Base, or watch the introduction video (1-minute) and explainer video (14-minutes) below:

About The Webinar

What will you learn?

Operoo gives you and your staff all the tools they need to communicate internally or externally to parent communities, whether at their desk or on-the-road.
Watch as we explore:

1. The Operoo-branded mobile apps for Android and iOS devices (new feature):
Finally, a new mobile app to match our new name. Discover enhanced performance, Operoo branding and streamlined use-case-driven User Interface, including a counter badge to indicate the number of outstanding eForm requests.

2. Newsfeed (new feature):
Explore Newsfeed, your new go-to place for school updates: From event notifications, news items, reminders and announcements. It’s a rolling communications feed that’s ideal for complementing or replacing your existing school newsletter. And, see the power of combining Newsfeed with Operoo’s new Mobile App to push school news directly to parents’ device-of-choice.

3. Robocalls (coming soon):
Manage emergency situations with confidence by instantly distributing audio messages to your parent community in the recipients’ preferred language.

4. Using eForms in your messaging strategy:
Discover how eForm requests will now also send push notifications. And, see how you can use eForms to collect acknowledgments to confirm whether parents and staff have read and understood important messages.

5. Sending targeted communications:
When sending an email or SMS message, leverage the power of Smart Groups, filters and Trigger Actions to send tailored communications to specific recipients.

6. Leveraging personalisation:
Customise any email or SMS with Operoo placeholders.

7. Embracing multilingualism:
See how to effortlessly send any piece of Operoo communication — eForm, email, SMS or push notification — to users in their preferred language.

More on Operoo and this Webinar

Who should watch this webinar?

This webinar is designed for:

1. Existing Operoo users who want to know about Operoo’s messaging and communications capabilities

2. New Operoo administrators and users

3. People assessing Operoo’s suitability for their school or organisation

Questions about this webinar?

Please don’t hesitate to contact us for additional information.

For registrants of the Australia and Asia session:

Operoo customers: Email APAC Head of Customer Success, Sam Bain: [email protected]

New to Operoo? Please contact us HERE >

For registrants of the UK and Europe session:

Operoo customers: Email UK Head of Customer Success, Amanda Walsh: [email protected]

New to Operoo? Please contact us HERE >

Topic suggestions

We’ll be running regular topic-based ‘How To’ webinars throughout 2021 to help improve your Operoo know-how.

So, if you have a topic suggestion, please email Operoo’s Chief Marketing Officer (CMO), Lachlan James: [email protected]

About Operoo (formerly CareMonkey)

Operoo is a School Operations and Productivity Platform.

Operoo is helping thousands of schools and other organisations around the world to eliminate slow, expensive and repetitive paper-based tasks. Operoo empowers schools to save time and resources by automating operational workflows, increasing staff productivity, parental engagement and student participation.

Streamline and digitise any school process, drastically reducing the associated costs: From permission forms, payments, and school trips; to medical information and emergency contacts, incident reporting, staff agreements, student onboarding and more. And, effectively communicate with staff, parents and your whole school community in over 100 languages with Operoo’s multi-language capability.

With Operoo, ensure every dollar and every minute possible is focused on students, rather than wasting resources on operational inefficiencies.

For more information, visit www.operoo.com